Job Summary:

Our client is seeking a Senior Systems Administrator to join their team! This position is located in Burbank, California.

Duties:

Manage and maintain Jira, Jira Service Management, and Confluence instances
Configure and customize workflows, fields, screens, permissions, and notifications
Develop and maintain custom scripts and plugins to enhance functionality
Provide technical support to end-users, troubleshoot issues, and resolve them promptly
Conduct training sessions for new users and create documentation for best practices and procedures
Integrate Jira, JSM, and Confluence with other tools and systems used within the organization
Automate repetitive tasks and processes using Jira Automation, REST APIs, and other relevant technologies
Monitor system performance, identify bottlenecks, and implement solutions to optimize performance
Review and clean up unused or outdated configurations and data
Ensure the security and integrity of Jira, JSM, and Confluence data
Implement and enforce access controls, security policies, and compliance requirements
Plan and execute system upgrades, patches, and maintenance activities
Stay updated with the latest features and capabilities of Atlassian products and assess their applicability to the organization
Work within the System Development Life Cycle
Excellent written and verbal communication skills
Ability to work effectively with remote teammates and users

Desired Skills/Experience:

3+ years of hands-on experience administering Jira, Jira Service Management, and Confluence
Strong understanding of Atlassian product architecture and best practices
Proficiency in configuring and customizing Jira, JSM, and Confluence
Knowledge of database management and SQL
Excellent analytical and problem-solving skills
Excellent verbal and written communication skills
Creative and innovative thinker
Meticulous attention to detail

Benefits:

$29.82 - $42.60 (est. hourly rate)

Hourly pay, Remote job,