To serve as a liaison between Management and Staff as well as assisting the Retail Manager in the daily store operations. Responsible to serve all guests in a professional and friendly manner with an emphasis on knowledgeably selling our products to maximize retail venue. Must show enthusiasm and motivation to sell, maintain store standards and communicate with team. Responsibilities include performing job functions required of retail staff, reconciling registers per shifts (includes comps, voids, damages), maintaining proper cleanliness of store and stock areas, ensuring Accounting receives accurate paperwork, handling merchandise pulls, completing mail orders and mail returns, updating mailing lists, posting communication via manager and staff logs, staff supervision including maintaining staff uniform standards, reviewing breaks for staff and maintaining contact sheets, maintaining superior appearance of store and current displays with direction from manager, receiving inventory stock as directed and ensuring accurate inventory counts, attending and providing input on supervisor and staff meetings. Evaluated on working relationships, judgment, quality of work, dependability/reliability, communication (written/verbal), initiative, development, manageability, and accountability. Qualifications required include working knowledge of cash handling, cash register systems, retail procedures, inventory counts, receiving procedures, entry level knowledge of Restaurant & Musical Hall operations, computer programs (such as Microsoft Word, Excel, PowerPoint) or similar, skills in salesmanship, communication, listening, following direction, delegation of duties, ability to communicate, direct staff, make decisions, delegate and follow up, High School Diploma required, College Degree preferred, one year retail experience. Physical demands include working in a fast-paced environment, extended periods of prolonged standing and working on feet, ability to lift or move up to 40 lbs using proper lifting techniques.
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