Job Description

Role: Product Surveillance Analyst
Location: Minnetonka, MN
Duration: 12 months
Shift Timings: 8 AM to 3:30 PM



Looking for:
Entry-level Product Surveillance Analyst to join the Cardio Mems implantable sensor team, handling quality analysis and complaint assessments for medical devices.



Technical Skills:

• Experience with complaint handling systems (EPIC preferred)
• Microsoft Office Suite proficiency
• Technical writing and coding
• Strong analytical and narrative development skills

Day-to-Day Activities:

• Intake and assess product complaints from customers, field reps, and tech support
• Determine reportability to FDA and international bodies
• Collaborate with engineering teams for physical product analysis
• Write precise, clear, and technically sound complaint narratives
• Ensure accuracy, detail, and timeliness in documentation

Education:

• Bachelor's degree in Science, Technical, Pharma, or Medical-related field required
• Note: Master's/PhD may be considered overqualified

Experience:
Minimum 2+ years of experience in a science or technical field



Interview Process:

• 1st Round: Phone or Microsoft Teams screen
• 2nd Round: In-person interview

Top Skills:

• Complaint handling and product surveillance
• Technical writing and attention to detail
• Medical device/pharma industry knowledge
• Analytical thinking
• Experience with EPIC (preferred)

Job Tags

Shift work,

Similar Jobs