Job Description
Description:
Job Description Summary
- This is a dedicated team that contributes to providing expert content/professional leadership on complex Data Measurement & Reporting assignments/projects.
- Delivers analytical and operational reporting, healthcare market trend, risk analysis, business performance measurement and management dashboards of enterprise reporting through the use of Ecosystems and self-service tools across the organization.
- Provides guidance on end-user needs, informs reporting solution design, and fulfills data and measurement requests in support of business priorities.
- Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives quickly to market.
- Focuses on providing thought leadership within Data Measurement & Reporting but works on broader projects, which require understanding of wider business needs and collaboration.
- Recognized internally as a subject matter expert and point of contact for business partners (contracting, clinical, analytics/data science).
Responsibilities
- Root cause analysis of application issues.
- This includes identifying, validating, and documenting issues.
- Effective communication and prioritization of issues with business team and includes testing out solutions and implementing into production.
- Support the Business Intelligence (BI) Solutions Development team for application enhancements and new content.
- Translates customer objectives into requirements understanding and proactively anticipating user needs.
- Engage in operational readiness activities to ensure that project “go-live” is stable and successful
- Work across teams including Data Science, Clinical and Medical Economics to deliver new reporting capability and efficiencies to customers.
- Identify and take ownership of issues with the ability to engage appropriate partners in order to drive to resolution.
- Enforce Service Level Agreements (SLA’s) through effective partnering with upstream data sources to ensure timely and accurate reporting for internal users and customer delivery.
- Enable type Site Reliability Engineering (SRE) by working with stakeholders to identify & define the service level indicators (SLI) and objectives (SLO)
- Work closely with engineering teams on monitoring and performance management tools initiatives to improve system reliability and performance.
- Support ‘big data’, analyze large data sets to identify root cause of reporting issues, rationalize report outcomes, and/or pinpoint opportunities for improved reporting outcomes.
- Experience in identifying operational efficiencies for improving asset performance, availability, and overall reliability for stakeholder consumption.
Skills: Qualifications
- Bachelor’s degree in business administration, health management or Computer Science and Information Systems preferred with 3+ years’ work experience in health care/managed care field with direct responsibility for data analysis and management, relational databases, and reporting.
- Effective leadership having the ability to take ownership, communicate with all Matrix partners, listen to feedback, and have the flexibility to solve problems in an ever-changing workplace.
- Ability to work comfortably with all levels of management including senior level leaders
- Proven ability to navigate in an ambiguous environment.
- Experience in strategic planning, process automation and business applications
- Excellent oral and written communication skills.
- Demonstrated attention to detail, ability to compile and analyze information, and provide resolutions or recommendations for improving operational processes.
- Project management skills and demonstrated ability to work independently while managing multiple projects and priorities.
- Ability to understand complicated concepts and break them down into easy to understand and meaningful information.
- Knowledgeable of Healthcare Data - Member, Provider, Clinical, Claim, and Eligibility Data.
- Hands on experience with strong database querying skills utilizing SQL Server, TOAD, Hadoop, HUE, and SAS (EG) or Teradata required.
- Experience with Amazon Web Services (AWS) and Databricks (DBX).
- Experience with reporting tools such as Excel, LOOKER, Tableau, COGNOS, ServiceNow or SCORE.
- Understanding of software skills such as business analysis, development, maintenance and software improvements.
- Exposure to standard software development practices including agile, deployment pipelines, continuous integrations and continuous delivery.
- Experience in monitoring tools (Splunk, Dynatrace, & CA APM) a plus.
- Experience with Python a plus.
- Site Reliability Engineering (SRE) experiences a plus.
3 Non-Negotiable Skills:
- Experience in querying data from a database
- Excellent verbal & communication skills
- Attention to detail for analyzing data
Education:
BS preferred but HS required with 3 years of experience
EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
Job Tags
Work experience placement,